Privacy Policy
EFFECTIVE DATE: 11/27/2024
Highlights
Here at Riviana Foods, we know how much you value privacy, and we realize that you care about what happens to the information you provide us. In this Privacy Policy we explain how we use, share, and store your personal information. If you are a California resident, click here for information about Your California Privacy Rights.
If you are a job candidate, click here for information on our Privacy Policy applicable to recruiting activities and job candidates.
What information does this Privacy Policy apply to? This Privacy Policy applies to personal information that we collect through our brand websites, including our Carolina®, Gourmet House®, Mahatma®, Minute®, River®, RiceSelect®, Success® and Water Maid® brand websites (hereinafter, our “Websites”), as well as information you provide to us directly and information we collect from third parties. For purposes of this Privacy Policy, “Websites” includes social media platforms.
What information does Riviana Foods Inc. collect? We collect the following types of information:
- Contact information (such as name, address, city, state, zip code, email address and telephone number)
- Information that you choose to provide when signing up for promotions, clubs, and taste tests (such as your birth date, household information, income, marital status, and education)
- Product preferences
- Content you provide (such as photographs, videos, reviews, articles, comments, or any information you provide to us about your use of our products and services or regarding your workplace)
- Non-personal information about your interactions with our website, such as your browser information. This information is collected from a variety of sources including information that you give us directly (for example during surveys, telephone calls, and Website registrations), information that we receive from our affiliated brands and other third-party sources, and information automatically collected when you visit our Websites (such as via cookies or web beacons).
How does Riviana Foods Inc. use my information? We use your personal information to provide you with products and services and to support our core business functions, such as service requests, customer service, product safety and improvement, marketing, authentication, loss and fraud prevention, public safety, and legal functions. We may combine all the information that we collect and we may enhance data that we collect with data obtained from third parties.
How does Riviana Foods Inc. disclose my information? We may disclose your information with affiliated companies and subsidiaries as well as with business partners for marketing purposes and when we believe that their products or services may be of interest to you. We may also disclose your information to third party service providers or business partners who help us with our business functions. We may disclose your personal information if necessary to protect the safety, property, or other rights of us, our customers, or employees, or when required by law. We may also disclose your personal information with your consent. If you visit our Websites from a country other than the United States, you consent to such cross-border transfers of personal data to the United States.
What choices do I have? We want to communicate with you about our brand and our products, but only in the ways that you agree to hear from us. We will use a standard opt-out process for our marketing communications, meaning that you will receive marketing communications from us unless you tell us not to (for example, emails, newsletters, special offers or discounts, or new product announcements). We participate in interest-based or behavioral advertising. This means that you may receive advertising on our Websites or other websites that are tailored to how you browse or shop.
How does Riviana Foods Inc. use information from social media? We also collect information (which may include personal information) through social media.
How can I contact Riviana Foods Inc. with questions or concerns? Please email us at info@riviana.com.
Full Statement
Riviana Foods Inc. respects your concerns about privacy and values the relationship we have with you. This Privacy Policy describes the types of personal information we collect about consumers, how we use that personal information, with whom we share it, and the choices available to consumers regarding our use of their personal information. We also describe the measures we take to protect the security of personal information we process, and how individuals can contact us about our privacy practices.
1. What information does this Privacy Policy apply to? This Privacy Policy applies to the collection, use, and disclosure of personal information from and about consumers by Riviana Foods Inc. on our Websites, through social media platforms, and through telephone, email, or other forms of communication, and other sources. This Privacy Policy does not apply to third-party websites that may be accessible through hyperlinks on the Websites, which have their own privacy policies that we encourage you to review. Linking to a third-party site does not mean that we endorse the site, their handling of personal information, any products or services described on the site, or any other material contained in a third-party site. To the extent any linked websites you visit are not owned or controlled by us, we are not responsible for the sites’ content, any use of the sites, or the privacy practices of the sites. Please review the privacy policy on those other websites to see how they handle your personal and non-personal information.
If you choose to use our Websites in any way, such as browsing or interacting, you agree with the terms of our current Privacy Policy as posted here. If you do not agree with this Privacy Policy, you should not use our Websites. We may update or modify this Privacy Policy from time to time at our sole discretion and will note the date of last update on the top of this page. We encourage you to visit this area frequently to stay informed, as your continued use of our Websites following the posting of changes to these terms means that you consent to such changes.
2a. What information does Riviana Foods Inc. collect? We collect information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household (“personal information”). We may obtain personal information about you from various sources. We may collect personal information when you provide it on our Websites, our social media platforms, in telephone or email communication, in connection with our social networking, or at one of our events. We may also collect information that is about you but individually does not identify you, such as product interests. When you visit the Websites, we may also collect certain information about your device, internet connection, or usage by automated means or by using technologies such as cookies, web server logs, web beacons, and others.
2b. What types of personal information does Riviana Foods Inc. collect? You may choose to provide personal information to us in a number of ways, such as when you participate in an offer or promotion or subscribe to a brand newsletter. The types of personal information you may provide to us include:
- Contact information (such as name, address, city, state, ZIP code, email address and telephone number).
- Information that you choose to provide when signing up for promotions, newsletters, surveys, and taste tests (such as your birth date, demographic information, household information, or other types of information).
- Your search queries on the Websites.
- Product preferences.
- Content you provide (such as photographs, videos, reviews, articles, comments, or any information you provide to us about your use of our products and services or regarding your workplace; collectively, your “User Contributions”).
- Records and copies of your correspondence (including email addresses) if you contact us.
If you choose to interact with the Websites – such as by registering; applying for products or services; completing product reviews, taste tests, questionnaires, surveys, service contacts, requests for information, or posting User Contributions; entering sweepstakes or contests; or using social media platforms – Riviana Foods Inc. will collect the personal information that you provide as well as information about your use of our products and services. Please note that your User Contributions are posted and transmitted to others at your own risk and are considered to be publicly accessible. Additionally, we cannot control the actions of other users of the Websites with whom you may choose to share your User Contributions
We may collect personal information about you that you provide through telephone, email, text, or other communications. In addition, we may collect information that is provided to us by social networks when you visit our social media platforms or use one of our social networking partner applications (such as your name, profile picture, likes, location, friend list and other information described in the social networking application sign-up page), if that content links to this Privacy Policy.
For more information on the categories of personal information we have collected in the past 12 months, see the section below addressing your state privacy rights.
2c. What information does Riviana Foods Inc. collect automatically? When you visit our Websites or our online advertisements, utilize our services, open an email that we send you, or interact with social networking applications, we may collect information about your usage, activities or actions on the Websites, and device by automated means or by using technologies such as cookies, web server logs and web beacons.
The information we collect automatically may include personal information, or we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve our Websites and to deliver a better and more personalized service, including by enabling us to:
- Estimate our audience size and usage patterns.
- Store information about your preferences, allowing us to customize our Websites according to your individual interests.
- Speed up your searches.
- Recognize you when you return to our Websites.
As set forth in more detail below, we may also collect information about your usage and browsing habits using various web-based technologies, which may include:
- Cookies: Cookies are small text files that websites send to your computer or other Internet-connected device to uniquely identify your browser or to store information or settings in your browser. Your browser may tell you how to be notified when you receive certain types of cookies and how to restrict or disable certain cookies. Please note, however, that without cookies you may not be able to use all the features of our Websites. We use cookies to remember user preferences, to maximize the performance of our Websites and services, and to enhance your user experience. We may use cookies that are managed by Riviana Foods Inc. or by third parties for the purposes provided herein, including session management, authentication, Website analytics, advertising (including affiliate marketing but not cross-context behavioral advertising, content management, eCommerce, search, and social media integration.
- Web server logs: In conjunction with obtaining information through cookies, our web servers may log details such as your operating system type, browser type, domain, and other system settings, as well as the language your system uses and the country and time zone in which your device is located. The web server logs also may record information such as the address of the web page that linked you to our Website and the IP address of the device you use to connect to the Internet.
- Web beacons and advertising & marketing pixels: To control which web servers collect information described above, we may place tags on our Website or in emails called “web beacons” or “pixels.” These are computer instructions that link web pages to particular web servers and their cookies. Web beacons and pixels can be used to track the pages you view, links that you click, or other online behavior. These tools may also be used to measure the effectiveness of our email campaigns by identifying the individuals who open or act upon an email message, when an email message is opened, how many times an email message is forwarded, the type of software, device, operating system and browser used to deliver the email, and any URL accessed through our email message. Such tools are also used in connection with online advertisements on our Websites and on third party websites to collect the same types of information with respect to individuals who click on advertisements. We use advertising and marketing pixels for remarketing and conversion tracking purposes. The specific pixels and/or tags that we may use include but are not necessarily limited to those provided by Google and Google Ads Tag and Tag Manager, Meta and Facebook, TikTok, WordPress, Pinterest, Stack Adapt, Hotjar and others.
- Session replay tools: We may use session replay tools to better understand our users’ needs and to optimize this service and experience. Session replay helps us better understand our users’ experience, including how much time they spend on which pages, which links they choose to click, what users do and do not like, etc. Some session replay tools may allow us to visually represent where users click, move, and scroll on our Websites. This type of technology enables us to build and maintain our Websites with user feedback. Session replay tools may use cookies and other technologies to collect data on our users’ behavior and their devices. This includes a device’s IP address, device screen size, device type (unique device identifiers), browser information, geographic location, and the preferred language used to display our Websites.
- Google Analytics: We use Google Analytics to optimize our Services based on the traffic we receive and assist with marketing. To learn more about Google Analytics, including options for opting out and/or managing the ads you may see online please visit https://policies.google.com/technologies/partner-sites. Additional information regarding online advertising is available at: https://www.networkadvertising.org/understanding-online-advertising/what-are-my-options. To learn more about targeted advertising and the choices available to you, visit Webchoices: Digital Advertising Alliance’s Consumer Choice Tool for Web US.
- Other: We may use other technology to collect information for the purposes listed below, including advertising, analytics, content management, social media integration, search, tag management, testing, and understanding our customers better.
Such technologies may permit collection of data elements such as demographic data, browser type, MAC address and other device information, IP address, pages visited, whether you have visited us before or are new to the Websites, activities conducted on the page (such as search queries), and the day and time of your visit. We will ask for your consent before collecting location data.
We have configured our cookie management tool to honor opt-out preference signals sent by Global Privacy Control (“GPC”) within the browser. Due to technical limitations, the GPC signal is only honored within the particular browser. Beyond GPC, we do not currently respond to web browser “do not track” signals or other mechanisms that indicate your preference for not having information collected over time and across different websites or digital apps following your visit to one of our Websites. You may also refuse or delete browser cookies. If you refuse or delete cookies, some of the functionality of our Websites may be impaired. If you turn off cookies, web beacon and other technologies will still detect visits to our Websites, but the information they generate cannot be associated with other non-identifiable cookie information and are disregarded. Please refer to your browser Help instructions to learn more about how to manage cookies and the use of similar technologies.
3. How does Riviana Foods Inc. use my information? We collect, maintain, and use your personal or non-personal information for the following purposes:
- Establishing and verifying the identity and eligibility of users;
- Opening, maintaining, administering, managing, and servicing users profiles;
- Conducting special events, sweepstakes, surveys, programs, taste tests, contests, and other offers (and communicating with you about such events);
- Analyzing and improving our products, services, or Website (including developing new products and services; improving safety; managing our communications; analyzing our products; performing market research; performing data analytics; and performing accounting, auditing and other internal functions);
- Providing users with product, service, or company updates;
- Marketing and advertising our products or services as well as products and services of third parties, including affiliates, subsidiaries, and business partners (if you do not want us to use your information in this way, check the relevant box located on the form on which we collect your information or adjust your user preferences, as applicable);
- Responding to your inquiries or comments, or contacting you as necessary;
- Operating and communicating with you about our social networking applications
- Maintaining the security and integrity of our systems;
- Fulfilling any other purpose for which you provide it or to which you consent;
We may also collect and store information locally on your device using mechanisms such as browser web storage (including HTML 5) and application data caches.
We may use the personal information we have collected from you to enable us to display advertisements to our advertisers’ target audiences. Even though we do not disclose your personal information for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its criteria.
4. How does Riviana Foods Inc. share my information?
We may share your personal information as necessary to fulfill the purpose for which you provided it, for any purpose disclosed by us when you provide the information, or with your consent.
We may share your information with our affiliated and subsidiary companies and our distributors. We may also disclose your information to third parties who help us with our business functions, such as service providers or suppliers, and with business partners. Such third parties are not authorized to use or disclose your personal information except as necessary to perform services on our behalf or comply with legal requirements (for example, entities that provide web hosting and marketing services).
We may use third party web analytics services such as Google Analytics on the Websites or on social medial platforms. The service providers that administer these services use technologies such as cookies, web server logs, web beacons, and pixels to help us analyze how visitors use the Websites. The information collected through these means (including IP address) is disclosed to these service providers, who use the information to evaluate use of the Website.
We also may contract with third-party advertising networks that collect IP addresses and other information using cookies, web server logs, web beacons, and pixels on our Websites and emails; on third-party websites and emails; and on our advertising placed on third-party websites. They use this information to provide advertisements about products and services tailored to your interests (including for companies not affiliated with us). You may see these advertisements on other websites. This process also helps us manage and track the effectiveness of our marketing efforts.
In addition, we may share your information if necessary to protect the safety, property, or other rights of us, our customers, or employees, or when otherwise required by law, court order, or legal process.
We reserve the right to transfer personal information we have about you in the event we sell, transfer, or engage in another transaction involving all or a portion of our business or assets, or undertake another form of corporate change. Following such a sale, transfer, or transaction, or corporate change, you may contact the entity to which we transferred your personal information with any inquiries concerning the processing of that information.
For more information on the categories of personal information we have shared or disclosed in the past 12 months, see the section below addressing your state privacy rights.
5. What about Riviana Foods Inc.’s social media platforms? Our Websites’ web pages may embed plugs-ins, widgets or other apps of various social media platforms, such as Facebook, Twitter, LinkedIn, Pinterest, Instagram, TikTok, YouTube, and others. An example of such a plug-in is Facebook’s “Like” button. When you encounter those embedded objects, your internet browser may make a direct connection to the social media platform’s service and may share with the social media platforms information such as which of our Websites you have visited. Our Websites may also be made available through third party social media platforms.
Your use of services on third party social media platforms are governed by the privacy statement and other terms of use for that third party social media platform, until such information is shared with us, and then such information is also subject to this Privacy Policy.
6. Is my information secure? Riviana Foods Inc. has implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind firewalls. Any payment transactions will be encrypted.
The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. [We urge you to be careful about giving out information in public areas of the Website like message boards. The information you share in public areas may be viewed by any user of the Website.]
Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.
7. Does Riviana Foods Inc. collect information from children? Riviana Foods Inc. does not intentionally collect personal information from children under 13 years of age, and children under age 13 should not submit any personal information to us or on the Websites or through any of their features, nor register to use the Websites, make any purchases through the Websites, or use any of the interactive or public comment features of the Websites. If we become aware that a child has provided us with personal information without parental consent, or a parent or guardian of a child contacts us through the contact information provided below, we will delete the child’s information from our databases. If you believe we might have any information from or about a child under 13, please contact us at info@riviana.com.
8. What choices do I Have? How can I contact Riviana Foods Inc.? We want to communicate with you about our brand and our products, but only in the ways that you agree to hear from us. You may opt out or unsubscribe from our newsletters, special offers or discounts, or other marketing communications by following the unsubscribe instructions in any email or other communication you receive from us. After doing so, you will not receive future promotional emails unless you agree to when you open a new account, enter a contest, or sign up to receive newsletters or emails. You may also continue to receive non-marketing communications about your account or purchases that you have made. Please allow up to 2 weeks to process your request.
We do not engage in cross-context behavioral advertising, but you may receive advertising on our Websites or other websites that are tailored to how you browse or shop. Riviana Foods Inc. is committed to working with consumers to obtain a fair and rapid resolution of any queries, complaints, or disputes about privacy.
If you have submitted information to Riviana Foods Inc. and you would like to have it deleted from our databases or corrected, or if you have any other questions or comments regarding our privacy practices, please contact us via email from the applicable brand or website. You may also have any of your personal information corrected or deleted by exercise your applicable consumer privacy rights as described below.
9. What about my rights under California and other state privacy laws?
The California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, “California Privacy Law”), as well as other state consumer privacy laws, provide their residents with additional privacy rights and disclosure rights regarding our use of their personal information. We have included this additional information below.
We collect certain categories and specific pieces of information about, or that could identify, a specific individual consumer or household. The tables below show the categories of personal information and sensitive personal information that we have collected in the past 12 months:
| Personal Information Category | Examples | Collected |
| Identifiers | Real name, alias, postal address, unique personal identifier, online identifier or username with password, IP address, email address, telephone number, or other similar identifiers. | Yes |
| Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)) | Name, telephone number, address, or payment card information. Some personal information in this category may overlap with other categories. | Yes |
| Commercial Information | Records of products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies. | Yes |
| Internet or other similar network activity | Browsing history, search history, information on a consumer’s interaction with our Websites, applications, or advertisements. | Yes |
| Geolocation data | Approximate physical location determined by IP address. | Yes |
| Inferences drawn from other personal information | Inferences or determinations, including profiles reflecting a person’s preferences, characteristics, predispositions, behavior, and attitudes. | Yes |
Sensitive personal information is a subcategory of personal information. In the course of our regular business operations, we may collect certain sensitive personal information about you. In the past 12 months we have collected the categories of sensitive personal information shown in the table below.
| Sensitive Personal Information Category | Collected |
| Complete account access credentials (usernames, account numbers, or card numbers combined with required access/security code or password) | Yes |
Sources. We collect certain categories of personal information from you and other third parties. The categories of third parties from whom we collect personal information include the following:
- Third-party partners (e.g., distributors, marketing agencies, retailers);
- Third party applications (including social media apps or support centers);
- Advertising networks; and
- Other companies or organizations, such as market research firms or data aggregators.
We collect personal information for the business purposes as described above in section 3 “How does Riviana Foods Inc. use my information?”
Disclosure of Personal Information. We may disclose personal information as described above in section 4 “How does Riviana Foods Inc. share my information?” In some circumstances we may “sell” your personal information, as that term is interpreted under applicable state privacy laws.
In the past 12 months we have shared or sold the categories of personal information or sensitive personal information shown in the tables below.
| Personal Information Category | Categories of Third-Party Recipients | |
| Business Purpose Disclosures | Sales | |
| Identifiers | Subsidiaries and Affiliates, Business Partners, Service Providers, Advertising Networks, Data Analytics Providers, Operating Systems and Platforms | None |
| Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)) | Subsidiaries and Affiliates, Business Partners, Service Providers, Advertising Networks, Data Analytics Providers, Operating Systems and Platforms | None |
| Commercial Information | Subsidiaries and Affiliates, Business Partners, Service Providers, Advertising Networks, Data Analytics Providers, Operating Systems and Platforms | None |
| Internet or other similar network activity | Subsidiaries and Affiliates, Business Partners, Service Providers, Advertising Networks, Data Analytics Providers, Operating Systems and Platforms | None |
| Geolocation data | Subsidiaries and Affiliates, Business Partners, Service Providers, Advertising Networks, Data Analytics Providers, Operating Systems and Platforms | None |
| Inferences drawn from other personal information | Subsidiaries and Affiliates, Business Partners, Service Providers, Advertising Networks, Data Analytics Providers, Operating Systems and Platforms | None |
| Sensitive Personal Information Category | Categories of Third-Party Recipients | |
| Business Purpose Disclosures | Sales | |
| Complete account access credentials (usernames, account numbers, or card numbers combined with required access/security code or password) | Subsidiaries and Affiliates, Business Partners, Service Providers, Operating Systems and Platforms | None |
Retention of Personal Information. We retain personal information related to marketing activities for as long as you accept marketing communications from us. For personal information that we collect and process for other purposes described above, we retain such personal information for no longer than for the period necessary to fulfill the purposes outlined in this Privacy Policy and as otherwise needed to address tax, corporate, compliance, litigation, and other legal rights and obligations.
Your State Privacy Rights.
The Right to Know and to Confirm, and the Right to Data Portability
- You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months (the “right to know” and the “right to confirm”). Once we receive your request and confirm your identity, we will disclose to you:
- The categories of personal information that we collected about you.
- The categories of sources for the personal information we collected about you.
- Our business or commercial purpose for collecting or selling that personal information.
- The categories of third parties with whom we share that personal information.
- If we sold or disclosed your personal information for a business purpose, two separate lists disclosing:
- Sales, identifying the personal information categories that each category of recipient purchased; and
- Disclosures for a business purpose, identifying the personal information categories that each category of recipient obtained.
- The specific pieces of personal information we collected about you (also called a “data portability” request).
- If you submit a data portability request, we will provide you with a copy of your personal information in a common and portable format that you may transfer to another organization of your choosing.
The Right to Delete
You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions (the “right to delete”). Once we receive your request and confirm your identity, we will review your request to see if an exception allowing us to retain the information applies. We may deny your deletion request if retaining the information is necessary for us or our service provider(s) to:
- Complete the transaction for which we collected the personal information, provide a service that you requested, take actions reasonably anticipated within the context of our ongoing relationship with you, or otherwise perform our contract with you.
- Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
- Debug products to identify and repair errors that impair existing intended functionality.
- Exercise free speech, ensure the right of another individual to exercise their free speech rights, or exercise another right provided for by law.
- Comply with specific laws, such as the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et. seq.).
- Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information’s deletion may likely render impossible or seriously impair the research’s achievement, if you previously provided informed consent.
- Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us.
- Comply with a legal obligation.
- Make other internal and lawful uses of that information that are compatible with the context in which you provided it.
We will delete or deidentify personal information not subject to one of these exceptions from our records and will direct our service providers to take similar action.
The Right to Correct Inaccurate Information
You have the right to correct any inaccurate personal information about you that we have in our possession (the “right to correct”). Once we receive your request and confirm your identity, we will disclose to you the specific pieces of personal information that we have collected about you. You will then have the opportunity to direct us to correct the pieces of information which you believe are inaccurate.
We may deny your request to correct if we believe the updated information is incorrect or is being used for any fraudulent or deceptive purpose.
The Right to Restrict Sensitive Personal Information Processing
You have the right to restrict our processing of your sensitive personal information (the “right to restrict”). Once we receive your request and verify your identity, we will cease the processing of your sensitive personal information for the purpose of inferring characteristics about you. Please note that we may continue to process your sensitive personal information for other purposes consistent with this Privacy Policy.
The Right to Opt Out of the Processing and Sale of Personal Information
You have the right to direct us to not process your personal information for targeted advertising and to not sell your personal information at any time (the “right to opt-out”). Once we receive your request, we will no longer use or process your personal information for the purpose of providing targeted advertising to you based on your activity and interests. We will also no longer sell (as that term is defined by relevant and applicable state law) your personal information to third parties for targeted advertising purposes.
The Right to Opt Out of the Sharing of Personal Information for Cross-Contextual Behavioral Advertising
You have the right to opt out of the sharing of your personal information with third parties for cross-contextual behavioral advertising. Once we receive your request, we will no longer use or process your personal information for the purpose of advertising to you based on your individual activity.
The Right to Opt Out of Profiling
You have the right to opt out of profiling in furtherance of decisions that produce legal or similarly significant effects to you. Once we receive your request, we will no longer use or process your personal information for making decisions that produce a legal or similarly significant effect to you.
The Right to Be Free from Discrimination
We will not discriminate against you for exercising any of your rights under applicable state privacy law. Unless permitted by state law, we will not:
- Deny you goods or services.
- Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.
- Provide you with a different level or quality of goods or services.
- Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.
However, we may offer you certain financial incentives permitted by state privacy law that can result in different prices, rates, or quality levels. This may include loyalty and rewards programs. Any legally permitted financial incentive we offer will reasonably relate to your personal information’s value and will contain written terms that describe the program’s material aspects. Participation in a financial incentive program requires your prior opt-in consent, which you may revoke at any time.
Exercising Your Rights.
To exercise your rights described in this Privacy Policy, you may submit a request to us by:
Sending us a message online at: https://riviana.com/contact-us/
Emailing us at: info@riviana.com
Calling us at: 1-800-624-2862
Mailing us at:
Riviana Foods Inc.
Attn: Privacy Officer
P.O. Box 2636
Houston, TX 77252
Only you or someone legally authorized to act on your behalf may make a request related to your personal information. You may also make a request on behalf of your child. You may only submit a request twice within a 12-month period.
We may not require you to provide additional personal information to verify your identity for opt-out requests. However, to process other requests, we may require you to:
- Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative, which may include:
- Providing at least three (3) pieces of information that match the information we have about you.
- Providing a signed declaration, under penalty of perjury, that you are the individual about whom you have submitted the request, or that you are legally authorized to submit the request on the individual’s behalf.
- Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.
We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm that the personal information relates to you.
You do not need to create an account with us to submit a request. We will only use the personal information provided in the request to verify the requestor’s identity or authority to make it.
You may appeal a decision concerning your privacy rights by emailing us at info@riviana.com or by writing us at:
Riviana Foods Inc.
Attn: Privacy Officer
P.O. Box 2636
Houston, TX 77252
Financial Incentive. If we engage in a financial incentive, we will provide you with separate notice and obtain your consent.
We have configured our cookie management tool to honor opt-out preference signals sent by Global Privacy Control (“GPC”) within the browser. Due to technical limitations, the GPC signal is only honored within the particular browser. Beyond GPC, we do not currently respond to web browser “do not track” signals or other mechanisms that indicate your preference for not having information collected over time and across different websites or digital apps following your visit to one of our Websites. We will not discriminate against you by offering you different pricing or products, or by providing you with a different level or quality of products, based solely upon this request.
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Employee, Applicant, and Recruiting Privacy Notice
This statement applies to Personal Information that Riviana Foods Inc. (“Riviana,” “we,” “us,” “our,” or “company”) collects about employees of and applicants to Riviana. This statement applies to Personal Information that we collect through the career portal within the Riviana Website, to Personal Information you provide to us directly, and to Personal Information we collect from third parties.
1. What Personal Information do we collect?
Riviana collects and uses, and otherwise processes Personal Information as part of your ongoing or in consideration of your potential employment at Riviana. In the past 12 months we have collected the following categories of Personal Information for the stated business purposes as part of our employment and hiring activities:
| Personal Information Category | Business Purpose |
| Identifiers, such as your full name, contact information, gender, date of birth, signature, Social Security number, driver’s license or state identification numbers, and similar information for your dependents and beneficiaries. | Recruit and process employment applications, including verifying eligibility for employment and conducting background and related checks Conduct employee onboarding Maintain and administer payroll and employee benefit plans, including enrollment and claims handling Maintain personnel records and complying with record retention requirements Provide employees with human resources management services and employee data maintenance and support services Communicate with employees and their emergency contacts and plan beneficiaries Comply with applicable state and federal labor, employment, tax benefits, workers’ compensation, disability, equal employment opportunity, workplace safety, and related laws Prevent unauthorized access to or use of Riviana property, including information systems, electronic devices, network, and data Ensure employee productivity and adherence to Riviana policies Conduct internal audits and investigate complaints, grievances, and suspected violations of Riviana policy Respond to law enforcement requests and as required by applicable law or court order Exercise or defend the legal rights of Riviana and its employees, affiliates, customers, contractors, and agents |
| California Customer Records employment and personal information, such as your name, signature, Social Security number, physical characteristics or description, photograph, address, telephone number, passport number, driver’s license or state identification card number, insurance policy number, education, current employment, employment history, membership in professional organizations, licenses and certifications, bank account number, credit card number, debit card number, or any other financial, medical or health insurance information. | Same purposes as for Identifiers category |
| Protected classification characteristics under California or federal law, such as age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, reproductive health decisionmaking, military and veteran status, or genetic information (including familial genetic information). | Comply with federal and state equal employment opportunity laws Design, implement, and promote the Company’s diversity and inclusion programs Perform workforce analytics, data analytics, and benchmarking Conduct internal audits, grievances, and suspected violations of Riviana Policy Exercise or defend the legal rights of Riviana and its employees, affiliates, customers, contractors, and agents |
| Commercial information, such as transaction information, purchase history, and financial details. | Respond to law enforcement requests and as required by applicable law or court order |
| Biometric information, such as facial recognition, fingerprints, iris or retina scans, keystroke, or other physical patterns, and certain wellness metrics. | Administer and design health wellness programs Exercise or defend the legal rights of Riviana and its employees, affiliates, customers, contractors, and agents |
| Internet or other similar network activity information, including all activity on the Company’s information systems (such as internet browsing history, search history, intranet activity, email communications, social media postings, stored documents and emails, usernames, and passwords) and all activity on communications systems (such as phone calls, call logs, voicemails, text messages, chat logs, app use, mobile browsing and search history, mobile email communications, and other information regarding an employee’s use of company-issued devices). | Facilitate the efficient and secure use of Riviana’s information systems Ensure compliance with Riviana’s information systems policies and procedures Comply with applicable state and federal laws Prevent unauthorized access to, use, or disclosure or removal of Riviana’s property, records, data, and information Enhance employee productivity Conduct internal audits and investigate complaints, grievances, and suspected violations of Riviana policy Exercise or defend the legal rights of Riviana and its employees, affiliates, customers, contractors, and agents |
| Geolocation data, such as the time and physical location related to use of an internet website, application, or device. | Improve safety of employees, customers, and the public regarding use of Riviana property and equipment Prevent unauthorized access, use, or loss of Riviana property Improve efficiency, logistics, and supply chain management Ensure employee productivity and adherence to Riviana’s policies Conduct internal audits and investigate complaints, grievances, and suspected violations of Riviana policy |
| Sensory and surveillance data, such as COVID-19 related temperature checks and call monitoring and video surveillance. | Comply with applicable state and federal laws, including on workplace health and safety Prevent unauthorized access, use, or loss of Riviana property Improve customer service Exercise or defend the legal rights of Riviana and its employees, affiliates, customers, contractors, and agents |
| Professional or employment-related information, such as employment application information (work history, academic and professional qualifications, educational records, references, and interview notes, background check, drug testing results, work authorization, performance and disciplinary records, salary, bonus, commission, and other similar compensation data, benefit plan enrollment, participation, and claims information, leave of absence information including religious, military and family obligations, health data concerning employee and their family members. | Recruit and process employment applications, including verifying eligibility for employment, background checks, and onboarding Design and administer employee benefit plans and programs, including for leaves of absence Maintain personnel records and comply with record retention requirements Communicate with employees and their emergency contacts and plan beneficiaries Comply with applicable state and federal labor, employment, tax, benefits, workers’ compensation, disability, equal employment opportunity, workplace safety, and related laws Prevent unauthorized access to or use of Riviana’s property, including its information systems, electronic devices, network, and data Ensure employee productivity and adherence to Riviana policies Conduct internal audits and investigate complaints, grievances, and suspected violations of Riviana policy Evaluate and provide useful feedback about job performance, facilitate better working relationships, and for employee professional development Exercise or defend the legal rights of Riviana and its employees, affiliates, customers, contractors, and agents |
| Non-public education information, such as education records, degrees and vocational certifications obtained, report cards, and transcripts. | Evaluate an individual’s appropriateness for hire, or promotion or transfer to a new position at Riviana |
| Inferences drawn from other personal information to create a profile or summary, for example, an individual’s preferences, abilities, aptitudes, and characteristics. | Engage in human capital analytics, including to identify correlations about individuals and job success, analyze data to improve retention and productivity, and analyze employee preferences to inform human resources policies and procedures Conduct applicant reference checks to assist in hiring decisions |
Sensitive Personal Information is a subcategory of Personal Information. In the past 12 months we have also collected the following categories of Sensitive Personal Information:
| Sensitive Personal Information Category | Business Purpose |
| Government identifiers, such as your Social Security number, driver’s license, state identification card, and passport and visa information, and immigration status and documentation. | Recruit and process employment applications, including verify eligibility for employment and conducting background and related checks Process and administer payroll and employee benefit plans, including enrollment and claims handling Maintain personnel records and comply with record retention requirements Provide employees with human resources management services and employee data maintenance and support services Communicate with employees and their emergency contacts and plan beneficiaries Comply with applicable state and federal labor, employment, tax benefits, workers’ compensation, disability, equal employment opportunity, workplace safety, and related laws Prevent unauthorized access to or use of the Company property, including information systems, electronic devices, network, and data Respond to law enforcement requests and as required by applicable law or court order |
| Complete account access credentials, such as usernames, account numbers, or card numbers combined with required access/security code or password. | Recruit and process employment applications, including verify eligibility for employment and conducting background and related checks Provide employees with human resources management services and employee data maintenance and support services Prevent unauthorized access to or use of Riviana information systems, electronic devices, network, and data |
| Precise geolocation, such as physical access to a Riviana office location, or the location of a delivery, sales, or other employee in the field. | Improve safety of employees, customers, and the public regarding use of Riviana property and equipment Prevent unauthorized access, use, or loss of Riviana property Improve efficiency, logistics, and supply chain management Ensure employee productivity and adherence to Riviana’s policies Conduct internal audits and investigate complaints, grievances, and suspected violations of Riviana’s policy Exercise or defend the legal rights of Riviana and its employees, affiliates, customers, contractors, and agents |
| Racial or ethnic origin. | Comply with federal and state equal employment opportunity laws Design, implement, and promote Riviana’s diversity and inclusion programs Perform workforce analytics, data analytics, and benchmarking Conduct internal audits and investigate complaints, grievances, and suspected violations of Riviana policy |
| Citizenship or immigration information. | Comply with federal and state equal employment opportunity laws Verify employment eligibility (Form I-9) |
| Religious or philosophical beliefs. | Review and process religious reasonable accommodation requests Exercise or defend the legal rights of Riviana and its employees, affiliates, customers, contractors, and agents |
| Union membership. | Implement appropriate policies and procedures Deduct union dues from paychecks |
| Mail, email, or text messages contents not directed to Riviana. | Conduct internal audits and investigate complaints, grievances, and suspected violations of Riviana policy Exercise or defend the legal rights of Riviana and its employees, affiliates, customers, contractors, and agents |
| Genetic data. | Investigate and process workers’ compensation claims Process health insurance claims Conduct and process employment testing |
| Unique identifying biometric information. | Ensure accurate time records Exercise or defend the legal rights of Riviana and its employees, affiliates, customers, contractors, and agents |
| Health information, including job restrictions and workplace illness and injury information. | Investigate and process workers’ compensation claims Process health insurance claims Conduct and process employment testing |
Personal Information will be collected directly from you through our service provider, ApplicantStack, via your resume, as well as from authorized third parties (e.g., people you have named as your references, previous employers, schools, public authorities, or public resources), subject to the requirements of applicable law.
In general, you are required to provide the Personal Information, except in limited instances when we indicate that certain information is voluntary. Not providing your Personal Information may prevent Riviana from carrying out recruiting and hiring activities that impact your potential employment with us.
2. For what purposes and on what bases do we use and process Personal Information?
Riviana will process Personal Information for the business purposes described in the tables above.
3. Under what conditions is Personal Information transferred, shared, or disclosed to third parties?
You should expect that the company may transfer your Personal Information to third parties as follows:
- Within the Riviana group of companies. We share your Personal Information amongst the Riviana group of companies (our subsidiary and affiliated entities), as necessary for the processing purposes, and in particular to conduct recruiting and hiring activities, and respond to and comply with requests and legal demands. If you transfer to another company within the Riviana group of companies, we may send, at the request of your new employer, your personnel file to your new employer, so that it may administer your new employment relationship;
- With certain acquiring or acquired entities. If the Riviana business for which you submitted your Personal Information, in relation to your interest for an employment position, is sold or transferred in whole or in part or if Riviana is acquiring and integrating another entity into the Riviana entity or business for which you applied for an employment position, your Personal Information may be transferred to the other entity prior to the transaction (e.g., during the diligence phase) or after the transaction, subject to any rights provided by applicable law, including the laws of the jurisdictions where the other entity is located; and
- With data processors. Certain third party service providers such as IT support or HR support providers, whether affiliated or unaffiliated, will receive your Personal Information to process such data under appropriate instructions (“Data Processors“) as necessary for the processing purposes, in particular to conduct recruiting and hiring activities, comply with applicable laws and employment-related requirements, and other activities. These Data Processors will be subject to contractual obligations to implement appropriate technical and organizational security measures to safeguard the Personal Information, and to process the Personal Information only as instructed.
In the past 12 months we have shared or disclosed Personal Information to the following third parties:
| Personal Information Category | Categories of Third-Party Recipients | |
| Business Purpose Disclosures | Sales | |
| Identifiers | Subsidiaries and Affiliates, Business Partners, Operating Systems and Platforms, Service Providers, Data Analytics Providers | None |
| California Customer Records employment and personal information | Subsidiaries and Affiliates, Business Partners, Operating Systems and Platforms, Service Providers, Data Analytics Providers | None |
| Protected classification characteristics under California or federal law | Subsidiaries and Affiliates, Business Partners, Operating Systems and Platforms, Service Providers, Data Analytics Providers | None |
| Commercial information | Subsidiaries and Affiliates, Business Partners, Operating Systems and Platforms, Service Providers, Data Analytics Providers | None |
| Biometric information | Subsidiaries and Affiliates, Business Partners, Operating Systems and Platforms, Service Providers, Data Analytics Providers | None |
| Internet or other similar network activity information | Subsidiaries and Affiliates, Business Partners, Operating Systems and Platforms, Service Providers, Data Analytics Providers | None |
| Geolocation data | Subsidiaries and Affiliates, Business Partners, Operating Systems and Platforms, Service Providers, Data Analytics Providers | None |
| Sensory and surveillance data | Subsidiaries and Affiliates, Business Partners, Operating Systems and Platforms, Service Providers, Data Analytics Providers | None |
| Professional or employment-related information | Subsidiaries and Affiliates, Business Partners, Operating Systems and Platforms, Service Providers, Data Analytics Providers | None |
| Non-public education information | Subsidiaries and Affiliates, Business Partners, Operating Systems and Platforms, Service Providers, Data Analytics Providers | None |
| Inferences drawn from other personal information to create a profile or summary | Subsidiaries and Affiliates, Business Partners, Operating Systems and Platforms, Service Providers, Data Analytics Providers | None |
In the past 12 months we have shared or disclosed Personal Sensitive Information to the following third parties:
| Sensitive Personal Information Category | Categories of Third-Party Recipients | |
| Business Purpose Disclosures | Sales | |
| Government identifiers | Subsidiaries and Affiliates, Business Partners, Operating Systems and Platforms, Service Providers, Data Analytics Providers | None |
| Complete account access credentials | Subsidiaries and Affiliates, Business Partners, Operating Systems and Platforms, Service Providers, Data Analytics Providers | None |
| Precise geolocation | Subsidiaries and Affiliates, Business Partners, Operating Systems and Platforms, Service Providers, Data Analytics Providers | None |
| Racial or ethnic origin | Subsidiaries and Affiliates, Business Partners, Operating Systems and Platforms, Service Providers, Data Analytics Providers | None |
| Citizenship or immigration information | Subsidiaries and Affiliates, Business Partners, Operating Systems and Platforms, Service Providers, Data Analytics Providers | None |
| Religious or philosophical belief | Subsidiaries and Affiliates, Business Partners, Operating Systems and Platforms, Service Providers, Data Analytics Providers | None |
| Union membership. | Subsidiaries and Affiliates, Business Partners, Operating Systems and Platforms, Service Providers, Data Analytics Providers | None |
| Mail, email, or text messages contents not directed to Riviana | Subsidiaries and Affiliates, Business Partners, Operating Systems and Platforms, Service Providers, Data Analytics Providers | None |
| Genetic data | Subsidiaries and Affiliates, Business Partners, Operating Systems and Platforms, Service Providers, Data Analytics Providers | None |
| Unique identifying biometric information | Subsidiaries and Affiliates, Business Partners, Operating Systems and Platforms, Service Providers, Data Analytics Providers | None |
| Health information | Subsidiaries and Affiliates, Business Partners, Operating Systems and Platforms, Service Providers, Data Analytics Providers | None |
Riviana does not sell the Personal Information of employees or applicants.
Note that any access to your Personal Information is restricted to those individuals that have a need to know to fulfill their job responsibilities. Riviana may also disclose your Personal Information as required or permitted by applicable law to governmental authorities, courts, external advisors, and similar third parties.
4. For how long does Riviana retain my Personal Information?
Your Personal Information is stored by Riviana, and/or our service providers, strictly to the extent necessary for the performance of our obligations and strictly for the time necessary to achieve the purposes for which the Personal Information is collected, in accordance with applicable data protection laws. When Riviana no longer needs to use your Personal Information, we will remove it from our systems and records and/or take steps to properly render it unintelligible so that you can no longer be identified from it (unless we need to keep your Personal Information to comply with legal or regulatory obligations to which Riviana is subject). Riviana will retain your Personal Information in accordance with the applicable Riviana record retention schedule, unless retention for a longer period is warranted due to a legal requirement, including the need to support or defend a legal claim that is not yet barred by the applicable statute of limitations.
If you accept an offer from Riviana, your Personal Information will be retained for the duration of your employment with Riviana and as necessary in accordance with applicable law and the applicable Riviana record retention schedule.
With your consent, in the event that you are not offered a position with Riviana or decline an offer from us, we will retain your Personal Information for a period of up to three years for U.S. residents or one year for non-U.S. residents, on the above mentioned systems, so that we may inform you of other positions that we believe may be suitable to you. Personal Information retained for this purpose will be processed, used, disclosed and stored in accordance with the policies laid out in this Notice.
5. What are my rights?
The Right to Know and to Confirm, and the Right to Data Portability
- You have the right to request that we disclose certain information to you about our collection and use of your Personal Information over the past 12 months (the “right to know” and the “right to confirm”). Once we receive your request and confirm your identity, we will disclose to you:
- The categories of Personal Information that we collected about you.
- The categories of sources for the Personal Information we collected about you.
- Our business or commercial purpose for collecting or selling that Personal Information.
- The categories of third parties with whom we share that Personal Information.
- If we sold or disclosed your Personal Information for a business purpose, two separate lists disclosing:
- Sales, identifying the Personal Information categories that each category of recipient purchased; and
- Disclosures for a business purpose, identifying the Personal Information categories that each category of recipient obtained.
- The specific pieces of Personal Information we collected about you (also called a “data portability” request).
- If you submit a data portability request, we will provide you with a copy of your Personal Information in a common and portable format that you may transfer to another organization of your choosing.
The Right to Delete
You have the right to request that we delete any of your Personal Information that we collected from you and retained, subject to certain exceptions (the “right to delete”). Once we receive your request and confirm your identity, we will review your request to see if an exception allowing us to retain the Personal Information applies. We may deny your deletion request if retaining the Personal Information is necessary for us or our service provider(s) to:
- Complete the transaction for which we collected the Personal Information, provide a service that you requested, take actions reasonably anticipated within the context of our ongoing relationship with you, or otherwise perform our contract with you.
- Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
- Debug products to identify and repair errors that impair existing intended functionality.
- Exercise free speech, ensure the right of another individual to exercise their free speech rights, or exercise another right provided for by law.
- Comply with specific laws, such as the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et. seq.).
- Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the Personal Information ‘s deletion may likely render impossible or seriously impair the research’s achievement, if you previously provided informed consent.
- Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us.
- Comply with a legal obligation.
- Make other internal and lawful uses of that Personal Information that are compatible with the context in which you provided it.
We will delete or deidentify Personal Information not subject to one of these exceptions from our records and will direct our service providers to take similar action.
The Right to Correct Inaccurate Information
You have the right to correct any inaccurate Personal Information about you that we have in our possession (the “right to correct”). Once we receive your request and confirm your identity, we will disclose to you the specific pieces of Personal Information that we have collected about you. You will then have the opportunity to direct us to correct the pieces of Personal Information which you believe are inaccurate.
We may deny your request to correct if we believe the updated Personal Information is incorrect or is being used for any fraudulent or deceptive purpose.
The Right to Restrict Sensitive Personal Information Processing
You have the right to restrict our processing of your Sensitive Personal Information (the “right to restrict”). Once we receive your request and verify your identity, we will cease the processing of your Sensitive Personal Information for the purpose of inferring characteristics about you. Please note that we may continue to process your Sensitive Personal Information for other purposes consistent with this Privacy Notice.
The Right to Opt Out of the Processing and Sale of Personal Information
Note: we do not sell Personal Information of employees or applicants nor process Personal Information of employees or applicants for targeted advertising purposes.
You have the right to direct us to not process your Personal Information for targeted advertising and to not sell your Personal Information at any time (the “right to opt-out”). Once we receive your request, we will no longer use or process your Personal Information for the purpose of providing targeted advertising to you based on your activity and interests. We will also no longer sell (as that term is defined by relevant and applicable state law) your Personal Information to third parties for targeted advertising purposes.
The Right to Opt Out of the Sharing of Personal Information for Cross-Contextual Behavioral Advertising
Note: we do not share the Personal Information of our employees and applicants for cross-contextual behavioral advertising.
You have the right to opt out of the sharing of your Personal Information with third parties for cross-contextual behavioral advertising. Once we receive your request, we will no longer use or process your Personal Information for the purpose of advertising to you based on your individual activity.
The Right to Opt Out of Profiling
You have the right to opt out of profiling in furtherance of decisions that produce legal or similarly significant effects to you. Once we receive your request, we will no longer use or process your Personal Information for making decisions that produce a legal or similarly significant effect to you.
The Right to Be Free from Discrimination
We will not discriminate against you for exercising any of your rights under applicable state privacy law. Unless permitted by state law, we will not:
- Deny you goods or services.
- Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.
- Provide you with a different level or quality of goods or services.
- Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.
However, we may offer you certain financial incentives permitted by state privacy law that can result in different prices, rates, or quality levels. This may include loyalty and rewards programs. Any legally permitted financial incentive we offer will reasonably relate to your Personal Information’s value and will contain written terms that describe the program’s material aspects. Participation in a financial incentive program requires your prior opt-in consent, which you may revoke at any time.
6. Exercising Your Rights.
To exercise your rights described in this Employee, Applicant, and Recruiting Privacy Notice, you may submit a request to us by:
Sending us a message online at: https://riviana.com/contact-us/
Emailing us at: info@riviana.com
Calling us at: 1-800-624-2862
Mailing us at:
Riviana Foods Inc.
Attn: Privacy Officer
P.O. Box 2636
Houston, TX 77252
Only you or someone legally authorized to act on your behalf may make a request related to your Personal Information. You may also make a request on behalf of your child. You may only submit a request twice within a 12-month period.
We may not require you to provide additional Personal Information to verify your identity for opt-out requests. However, to process other requests, we may require you to:
- Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative, which may include:
- Providing at least three (3) pieces of information that match the information we have about you.
- Providing a signed declaration, under penalty of perjury, that you are the individual about whom you have submitted the request, or that you are legally authorized to submit the request on the individual’s behalf.
- Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.
We cannot respond to your request or provide you with Personal Information if we cannot verify your identity or authority to make the request and confirm that the Personal Information relates to you.
You do not need to create an account with us to submit a request. We will only use the personal information provided in the request to verify the requestor’s identity or authority to make it.
You may appeal a decision concerning your privacy rights by emailing us at info@riviana.com or by writing us at:
Riviana Foods Inc.
Attn: Privacy Officer
P.O. Box 2636
Houston, TX 77252
6. How do I reach the contact person for questions?
If you have any questions about this Notice, or if you would like to request rights or a copy of the appropriate safeguards concerning your Personal Information, please contact us at info@riviana.com.
EFFECTIVE DATE: 11/27/2024